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Terms & Conditions

The terms and conditions of sale set for the below, unless modified in writing by CRATIV Solutions, Inc. or its affiliates or parents (“Seller”), shall govern the Customer’s purchase of any products on this website. 

  1. Terms of Sale. Customer’s order specified on the face hereof with respect to products to be purchased hereunder or services to be provided (the “articles”) shall be governed by these terms and conditions (the “terms and conditions”). Nothing contained in any other correspondence shall in any way modify these terms and conditions or add any additional terms or conditions, all of which are hereby expressly objected to and rejected by Seller.  Customer shall be deemed to have accepted and agreed to these terms and conditions upon the Customer’s payment for the products ordered. Except as set forth herein, all sales are final.
  • Payment.  Payment is due at the time Customer’s order is placed.  Seller shall not be required to make any shipment unless payment is made consistent with any terms Seller has required for this order or any other orders from Customer. Unless otherwise agreed to by Seller, all payments hereunder shall be in U.S. dollars. Failure to pay any amount owing in full on the terms specified herein shall void all discounts given. Customer shall pay all of Seller’s costs and expenses (including attorneys’ fees, court costs and other collections costs) incurred to collect any amounts owing Seller.  Seller reserves the right to apply interest charges retroactively, whether or not they are shown on individual statements or invoices.
  • Shipping. Unless otherwise agreed upon in writing, all articles will be suitably packed for shipment to Customer, or its carrier agent, FOB Seller’s shipping dock in Denver, Colorado. If special packaging is requested or necessary, Seller may invoice Customer for the cost of such special packaging. Except as set forth herein, all freight, insurance and other shipping expenses  as well as any special packing expense, shall be paid by Customer. 
  • Risk of Loss and Delivery; Title.  Liability for loss or damage passes to Customer when Seller puts the articles into possession of the carrier for shipment to Customer. Shipping and delivery dates are approximate only. Seller shall not be liable for any loss or expense (consequential, incidental or otherwise) incurred by Customer (or any of its customers) if Seller fails to meet such dates for any reason. Customer shall be billed for the freight costs if a package is refused. 
  • Taxes. Seller’s product pricing does not include any federal, state, provincial or local taxes or fees that may be applicable to articles, all of which shall be the sole responsibility of Customer and collected at time Customer’s order is placed. 
  • Inspection of Articles. Customer shall inspect all articles promptly upon receipt. Any articles that fail in a material way to meet applicable specifications must be rejected in writing within 15 calendar days of receipt of articles by Customer or they shall be deemed accepted. Failure to notify Seller of defects within 15 days after delivery constitutes final acceptance by the Customer. Customer shall be responsible for all shipping charges for any articles, which have been improperly rejected or returned without authorization. In no event shall Seller be liable for replacement of articles (or for shipping charges) which have been damaged or abused by Customer or its agents.
  • Returns. No articles may be returned for credit, even if properly rejected, without prior authorization of Seller. At Seller’s option, a 20% to 40% restocking fee and/or handling charge may be assessed on returned shipments (other than for properly rejected articles), including refused shipments. Customer shall pay for all freight costs associated with returned articles (other than for properly rejected articles or articles that fails to meet the warranty set forth herein). 
  • Warranty and Disclaimer. Seller warrants that the articles, when shipped, meet any of Sellers written specification certifications, which are specifically made for the articles in question. If the articles include services, then Seller warrants that the services will be provided according to the written specifications identified on the face hereof and in any other written correspondence from Seller to Customer. To the extent that any specifications or certifications are identified as being based upon information obtained from Seller’s suppliers, Seller shall have no liability in the event such specifications or certifications are ultimately determined to be incorrect, other than to assign to Customer, without recourse, any claims which Seller may have against such suppliers. SELLER HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ARTICLES, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, OR THEIR MERCHANTABILITY. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY LOST PROFITS OR OTHER CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR THE COST OF PROCUREMENT FROM THIRD PARTIES OF ANY SUBSTITUTE GOODS, WHETHER AS A RESULT OF ALLEGED OR ACTUAL BREACH OF CONTRACT, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH.  In any event, Seller’s maximum liability to Customer for any claim shall be limited to purchase price paid or replacement of the articles, at Seller’s sole discretion. 
  • Contingencies. Seller shall not be liable for any delay in performance or for nonperformance in whole or in part caused by the occurrence of any contingency beyond the control either of Seller or Seller’s suppliers.
  1. Requirements of Law; Indemnification. Customer shall not make any representations, warranties or guarantees with respect to the specifications, features, or capabilities of the articles that are inconsistent with the documentation accompanying the articles and these terms and conditions, including, without limitation, the disclaimer of warranties contained herein, or that are contrary to applicable law, or that are false or misleading. Customer shall be solely responsible for, and shall comply with, all laws and regulations of any state or province or country into which the articles are sold by Customer, or into which Customer knows or should know the articles will be shipped or sold by Customer or its customers, absent a written agreement with Seller to the contrary, including those laws which address, without limitation, (i) labeling of products and disclosure of content, or required or permissible product content, (ii) marketing, sales, distribution or pricing of products, and (iii) the United States Foreign Corrupt Practices Act (which prohibits certain payments to government officials or their agents or instruments).   Customer shall defend, indemnify and hold Seller harmless from and against any and all claims, demands, liabilities of whatever nature, and all damages, liabilities, costs and expenses, including reasonable attorneys’ fees and costs, of any kind incurred in connection with any claim or action arising out of Customer’s activities with respect to the articles.
  2. Governing Law. The validity, construction and performance of this contract and the transactions to which it relates shall be governed by the laws of the State of Colorado without regard to conflict of law principles. All actions, claims of legal proceedings in any way pertaining to this contract or such transactions shall be commenced and maintained in the courts of Colorado or in a federal court of the United States, in either case such court being physically situated in Denver, Colorado.
  3. Definitions. The terms “Customer” and “Seller” are as defined on the front hereof, except that the benefits and rights which accrue to Seller hereunder, but not the obligations or liabilities, shall, at the option of Seller, be deemed to run to and be for the benefit of any of Seller’s affiliates, subsidiaries and/or parent entities. 
  4. Entire Agreement. These terms and conditions set forth the entire agreement and understanding of the parties, and their respective affiliates, relating to the subject matter herein and merge all prior discussions between them. No modification of or amendment to these terms and conditions, nor any waiver of any rights hereunder, shall be effective unless in writing signed by the party to be charged.